1. Shipping
Customs or import fees can sometimes be unavoidable when shipping internationally. Please understand that we do not take responsibility for these fees, regardless of the postage method selected.
2. Packaging
While we strive to package orders to the best of our abilities and postal carriers generally demonstrate reliability, unforeseen circumstances can occasionally arise. Please note that we cannot be held responsible for packages that are stolen, lost, or damaged.
3. Pre-Order
Combining shipments helps us manage logistics more effectively. Consequently, if your order includes a pre-ordered item, all items in the order will be shipped together once the pre-ordered item is available.
4. Cancellation
Operating as a non-profit organization, we focus our efforts on our mission and supporting artists. Unfortunately, this means we cannot process order cancellations or returns. We appreciate your understanding and support.
By placing an order on this website, you acknowledge and accept all of the aforementioned policies.
Thank you!